Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and actions.

Cookies are widely used across the internet to make websites work more efficiently, provide a better user experience, and supply information to website owners.

SalesMind AI, operated by Julien Gadea and based in Singapore, uses cookies and similar technologies on our website at sales-mind.ai for the purposes described below. Non-essential cookies are only activated after you provide consent through our cookie consent banner, in compliance with GDPR and the ePrivacy Directive.

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the basic functionality of our website and cannot be disabled. They include:

• Session management: Maintain your authenticated session and security tokens
• CSRF protection: Prevent cross-site request forgery attacks
• Cookie consent: Remember your cookie preferences so we do not ask you repeatedly
• Load balancing: Distribute traffic across our servers for optimal performance

Legal basis: Legitimate interest (strictly necessary for service delivery). No consent required.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous, aggregated usage data. We use this information to improve our website and content.

• Google Analytics (GA4): Tracks pages visited, time on site, navigation paths, and traffic sources. Data is anonymized (IP anonymization enabled). Retention: 14 months.
• Microsoft Clarity: Provides heatmaps and session recordings to understand user behavior. No personally identifiable information is collected. Retention: 13 months.

Legal basis: Consent (Article 6(1)(a) GDPR). These cookies are only set after you accept analytics cookies via our consent banner.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, including:

• Language preference: Remember your selected language (English, French, or Spanish) across visits
• Theme preference: Remember your light or dark mode selection
• UI state: Remember sidebar collapsed/expanded state and other interface preferences

Legal basis: Consent (Article 6(1)(a) GDPR). While these cookies enhance your experience, they are not strictly necessary.

2.4 Marketing Cookies

We may use marketing cookies to measure the effectiveness of our advertising campaigns and deliver relevant content. These cookies may track your activity across websites to build a profile of your interests.

Legal basis: Consent (Article 6(1)(a) GDPR). Marketing cookies are always consent-gated and will never be set without your explicit permission.

The following third-party services may set cookies on your device when you use our website:

Service	Purpose	Category
Google Analytics (GA4)	Website analytics and traffic measurement	Analytics (consent required)
Microsoft Clarity	Heatmaps and session recordings	Analytics (consent required)
Supabase	Authentication and session tokens	Essential
Stripe	Payment processing and fraud prevention	Essential
Go High Level	Demo booking widget functionality	Functional (consent required)

We do not control the cookies set by third-party services. Please refer to their respective privacy policies for more information on how they handle your data.

When you first visit our website, a cookie consent banner will appear, allowing you to:

• Accept all cookies: Enable all categories of cookies
• Reject non-essential cookies: Only essential cookies will remain active
• Customize preferences: Choose which categories of cookies to accept

You can change your cookie preferences at any time by clicking the cookie settings link in the website footer.

In addition to our cookie consent mechanism, you can control cookies through your browser settings. Most browsers allow you to:

• View which cookies are stored on your device
• Block all or specific cookies
• Delete existing cookies
• Set preferences for certain websites

Common browser cookie management pages:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Manage and delete cookies

Please note that blocking or deleting cookies may affect the functionality of certain features on our website, particularly those that require authentication.

In addition to cookies, we may use other similar technologies:

• Local storage: Used to store preferences and UI state on your device. Similar to cookies but with larger storage capacity.
• Session storage: Temporary storage that is cleared when you close your browser tab.
• Pixels / web beacons: Small transparent images used to track email opens and website visits for analytics purposes (consent-gated).

Under the General Data Protection Regulation (GDPR), you have the right to:

• Be informed about how cookies are used (this policy)
• Give or withdraw consent for non-essential cookies
• Access, rectify, or delete personal data collected through cookies
• Lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore or your local supervisory authority

For more information about your privacy rights, please see our Privacy Policy.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, regulatory, or operational reasons. Changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have questions about our use of cookies or this Cookie Policy, please contact us:

• Email: privacy@sales-mind.ai
• Data Controller: Julien Gadea, SalesMind AI
• Location: Singapore